Customer Care Representative

Do you enjoy working with people and making meaningful connections? Make a difference with The Tatum Agency in your community today!

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  

• Ability to resolve complex customer issues
• Excellent communication skills – written, verbal and listening
• Pride in getting work done accurately and timely
• People-oriented
• Ability to work in a team environment
• Ability to multi-task
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)
  

• Hourly Compensation: $14 - $18
• Estimated Commissions: $2,100 +
• Opportunity for advancement within the office

• Paid Vacation
• 401k Match
• Life Insurance